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 placate placate /ˈpleɪkeɪt/

verb

  1. Cause to be more favorably inclined; gain the good will of  ( assuage , gruntle , lenify , appease , conciliate , gentle , mollify , pacify , placate )
    cause to be more favorably inclined; gain the good will of
     She managed to mollify the angry customer
    She managed to mollify the angry customer